Dr. Squatch Soap - A $100 Million Business
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This is a great podcast with Jack Haldrup from Dr. Squatch, a soap company that grew to a $5 million per year business before taking outside capital and turbocharging growth to $100 million revenue within 18 months.
A few highlights from the podcast:
They’re a men’s personal care brand, soap is their largest category. They just launched a deodorant.
They started in 2013. Jack was reading Four Hour Workweek and Lean Startup and was looking into his own personal experience to find a niche to start a business in.
He had tried cold processed soap at a farmers market, enjoyed it and it seemed to help with his skin issues. He found it was a better experience than the typical bar or body wash.
There’s a lot of market share to take from the big corporate companies like Proctor and Gamble.
Soap is not very fragmented compared to other categories. Men’s personal care is still dominated by a handful of large brands.
Started online and went door to door to generate sales for the first year or two, didn’t do a lot of trade shows, just walked into little boutique shops.
Door to door made money and they spent it growing their online business.
After bootstrapping for 5-6 years wanted to grow the business quick or make it passive, got outside investors. Deal specifics aren’t public.
Went with an investor who had other consumer brands in their portfolio that weren’t competitive.
$5 million in revenue they had 5 people, then 18 months after funding they had 150 people, built out manufacturing and will had annual revenue of over $100 million a year.
Worked in a townhouse at the start, moved into an office when they had 20 people, signed 5 year lease but only used for 45 days as covid hit and now it’s too small.
Studied viral videos in early 2018.
Spent $18,000 on the video below, which is fantastic.
Were paying 2 cents per view on YouTube, but average view time was 1:58; Facebook was similar cost but only had an 8 second view time so engagement on YouTube was through the roof.
Subscriptions are 30% of their business.
85% of their revenue is from their website with the majority of the remainder from Amazon.
They use Shopify and haven’t had any issues, even with their revenue exploding.
Influencer marketing is not a huge part of the budget, tried it but haven’t seemed to crack the code yet, hasn’t matched the efficiency on what they’re doing internally and with YouTube.
Ad content is a mix of internal and external ad agencies.
Some of the most successful YouTube videos are 5 minutes long, people can decide when to move on in YouTube vs. some other formats so they have the flexibility to create longer videos.
With agencies you need to partner with them to provide the feedback loop on ad creation.
You need something visually engaging on screen.
It’s a pretty amazing success story and built on a simple product with great marketing.
Dr. Squatch Revenue Update
Jacques Spitzer, the CEO of Raindrop, the marketing firm that worked with Dr. Squatch, released a video that noted Dr. Squatch had reached $150 million in sales (February 2023). And in a reply to a post on the video he mentioned that they’re over $200 million a year now (as of September 2023). The amazing growth continues!